Newsgroups Support
At Newsgroups.com
We do our best to provide you with the highest quality Usenet service, but we also realize that there are still times when things can go wrong. We’ve set up several different support options for our members, so you can count on us to solve your problems quickly.
Frequently Asked Questions:
A good portion of your questions have been answered in our FAQ. If you are unable to find a answer to your question in our FAQ please contact us. We're standing by to help you. Visit the FAQ
Support Options:
When submitting a support ticket to either technical support or the billing department you will receive an email, which contains your tracking number and ticket information. When our technicians have replied to your ticket you'll receive a response email as well.
Billing / Technical Support: Visit support system
Open Tickets: View an open ticket
In order for us to better serve you include your username in all support
emails.When submitting a billing questions be sure to include your billing
name and email.
Report DMCA and Spamming: Report Usenet Abuse or Spamming
Usenet Newsreader Download and Setup for Newsgroups.com Service
A Usenet newsreader is a program that reads articles from the newsgroups on Usenet. GrabIt is a free newsreader provided by Shemes.com that allows multiple server connections, NZB file importing, and supports SSL encrypted access.
Download GrabIt Newsreader
Configure GrabIt with Newsgroups.com Servers Tutorial